Performance Pledge
Mission
To provide highly efficient and consistent administrative services quality to our students, keeping pace with the development of the Faculty.
Service Target Groups
- FHS students
FHS Performance Pledge
| PP service | Service Quality Indicator | ||
| Status Management | Application for withdrawal from study (for bachelor’s degree programmes) |
Complete within 3 working days | |
| Application for deferment of study (for bachelor’s degree programmes) |
Complete within 3 working days | ||
| Application for resumption/re-admission of study (for bachelor’s degree programmes) |
Complete within 3 working days | ||
Scope of Services
- Coordinating Faculty facilities to fully support academic teaching;
- Handling applications from FHS students;
- Addressing student enquiries and providing assistance;
- Providing students with up-to-date information about the Faculty in a timely manner.
Suggestions and Complaints
Please send your comments or complaints by mail, fax or e-mail to:
- Dean of FHS or delegate;
- Faculty Secretary of FHS; or
- General Office of FHS.
| Address | Room 4045, Faculty of Health Sciences Building (E12), University of Macau Avenida da Universidade, Taipa, Macau, China |
|
| Tel | +853 8822 4909 / +853 8822 2693 | |
| Fax | +853 8822 2314 | |
| fhs.enquiry@um.edu.mo | ||
| Service Hours | Mondays – Thursdays | 9:00 a.m. – 1:00 p.m. 2:00 p.m. – 5:45 p.m. |
| Fridays | 9:00 a.m. – 1:00 p.m. 2:00 p.m. – 5:30 p.m. |
|
| Closed on Saturdays, Sundays and University Holidays | ||