Performance Pledge

Mission

To provide highly efficient and consistent administrative services quality to our students, keeping pace with the development of the Faculty.

Service Target Groups

  • FHS students

FHS Performance Pledge

PP service Service Quality Indicator
Status Management Application for withdrawal from study
(for bachelor’s degree programmes)
Complete within 3 working days
Application for deferment of study
(for bachelor’s degree programmes)
Complete within 3 working days

Scope of Services

  • Coordinating Faculty facilities to fully support academic teaching;
  • Handling applications from FHS students;
  • Addressing student enquiries and providing assistance;
  • Providing students with up-to-date information about the Faculty in a timely manner.

Suggestions and Complaints

Please send your comments or complaints by mail, fax or e-mail to:

  • Dean of FHS or delegate;
  • Faculty Secretary of FHS; or
  • General Office of FHS.
Address Room 4045, Faculty of Health Sciences Building (E12), University of Macau
Avenida da Universidade, Taipa, Macau, China
Tel +853 8822 4909 / +853 8822 2693
Fax +853 8822 2314
Email fhs.enquiry@um.edu.mo
Service Hours Mondays – Thursdays 9:00 a.m. – 1:00 p.m.
2:00 p.m. – 5:45 p.m.
Fridays 9:00 a.m. – 1:00 p.m.
2:00 p.m. – 5:30 p.m.
Closed on Saturdays, Sundays and University Holidays